Negotiating for better results
Learn how to plan, strategise and successfully conclude a negotiation, whether in work or in other realms of life. Ideally, participants should have completed the foundational course in conflict management.
Join us for this 12-hour course held over four days.
When and where?
11 to 14 April 2022, 9:00 to 12:00 SAST
This course will be held remotely, most likely on Zoom - exact details will be sent to registered participants a few days before the course.
The following topics will be covered in the course:
- Theories of negotiation
- The negotiator’s dilemma: Trust and “conditional openness” in negotiation
- The role of power in negotiation: enhancing and leveraging your power
- Value-creating strategies
- Value-claiming strategies
- Techniques to influence and persuade
Through your participation on this course you will:
- Gain a better understanding of the role of trust in determining negotiating outcomes
- Gain a better understanding of how your negotiating power influences your negotiation outcomes
- Be better able to plan effectively for a negotiation
- Learn how to use a strategy of conditional openness to develop trust without being exploited
- Discover ways of increasing your negotiating power and thereby achieving better results
- Be better able to employ both value-creating and value-claiming strategies for optimal outcomes
- Develop your powers of influence and persuasion at the negotiation table
Who will benefit from this course?
The course is aimed at those who want to develop or enhance their negotiation skills, including managers, sales and procurement personnel, HR practitioners, and attorneys. Ideally, participants should have completed the foundational course in conflict management.
David Woolfrey is a practising attorney and an experienced trainer and practitioner in conflict and dispute resolution.
R3,150 per person
A certificate of attendance from UCT will be awarded to students who attend the entire course.
How to sign up
Complete and submit the registration form. You will then be given the payment information. Please note that registrations will not be accepted until payment has been made.
One or two days before the course, we will send you the Zoom link. You will need to register and use a password to enter the virtual classroom.
Registrations close three days before the course starts.
Download the brochure.
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